[rudder-users] Policy Error

Fri Nov 30 07:23:21 CET 2018

Hi

It seems it might have been me.

I followed the steps to move config via git between environments.

I did an Init again, overriding rules and that worked.

From: Francois Armand <francois.armand at normation.com>
Sent: Wednesday, 28 November 2018 4:04 PM
To: Waldo Delport <waldod at pqfgroup.co.za>; rudder-users at lists.rudder-project.org
Subject: Re: [rudder-users] Policy Error

Hello,

This error is quite strange. It means that something goes badly with the internal git and/or LDAP base, and that Rudder is not able the find back the commitid where he should look for resources information when generating policies.

Did you do something unusual with git and / or LDAP server?

What you can try:

- 1/ if not already done, in the generation zone where you have the error, click on "regenerate all policies"
- 2/ if that does not work, please got to "setting -> general", and toward the bottom click on "Reload techniques"

If that does not help, we will look more carefully to understand what was the cause of the problem.

Cheers,

On 28/11/2018 14:36, Waldo Delport wrote:
Hi

I am getting the following error on our server:
Policy update process was stopped due to an error:
⇨ Policy update error for process '60' at 2018-11-28 13:35:21
⇨ Cannot write configuration node
⇨ Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60

/var/log/rudder/core/rudder-webapp.log
Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] Error when updating policy, reason was: Cannot write configuration node <- Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60
Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] Root exception was: Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60
Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] Policy update error for process '60' at 2018-11-28 13:35:21: Cannot write configuration node
Nov 28 13:36:14 astrocyte-rudder-qa rudder[explain_compliance.0f21ac31-2de0-4b04-95c3-1342e2f284e8]: [WARN] Node '0f21ac31-2de0-4b04-95c3-1342e2f284e8' sent reports for run at 'NoExpectedReport(2018-11-28T13:36:09.000Z,None)' (with  no configuration ID). No expected configuration matches these reports.

Can someone please help with this.

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Waldo Delport

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