[rudder-users] Policy Error

[Francois Armand]

Hello,

This error is quite strange. It means that something goes badly with the 
internal git and/or LDAP base, and that Rudder is not able the find back 
the commitid where he should look for resources information when 
generating policies.

Did you do something unusual with git and / or LDAP server?

What you can try:

- 1/ if not already done, in the generation zone where you have the 
error, click on "regenerate all policies"
- 2/ if that does not work, please got to "setting -> general", and 
toward the bottom click on "Reload techniques"

If that does not help, we will look more carefully to understand what 
was the cause of the problem.

Cheers,

On 28/11/2018 14:36, Waldo Delport wrote:
>
> Hi
>
> I am getting the following error on our server:
>
> Policyupdate process was stopped due to an error:
>
> ⇨Policy update error for process '60' at 2018-11-28 13:35:21
> ⇨Cannot write configuration node
> ⇨Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60
>
> /var/log/rudder/core/rudder-webapp.log
>
> Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] 
> Error when updating policy, reason was: Cannot write configuration 
> node <- Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60
>
> Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] 
> Root exception was: Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60
>
> Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] 
> Policy update error for process '60' at 2018-11-28 13:35:21: Cannot 
> write configuration node
>
> Nov 28 13:36:14 astrocyte-rudder-qa 
> rudder[explain_compliance.0f21ac31-2de0-4b04-95c3-1342e2f284e8]: 
> [WARN] Node '0f21ac31-2de0-4b04-95c3-1342e2f284e8' sent reports for 
> run at 'NoExpectedReport(2018-11-28T13:36:09.000Z,None)' (with  no 
> configuration ID). No expected configuration matches these reports.
>
> Can someone please help with this.
>
> 	
>
> *Waldo Delport*
>
> *Group HOD: Development*
>
> A close up of a logo Description generated with high confidence
>
> 	
>
> +27 (0)12 111 7000
>
> 	
>
> 	
>
> +27 (0)82 567 7220
>
> 	
>
> 	
>
> A close up of a logo Description generated with high confidence
>
> 	
>
> waldod at pqfgroup.co.za
>
> 	
>
> 	
>
> This message and any attachments and or links are confidential and 
> intended solely for the addressee. If you have received this message 
> in error, please notify PQF Group Services (Pty) Ltd immediately, 
> e-mail info at pqfgroup.co.za <mailto:info at pqfgroup.co.za>. Any 
> unauthorized use; alteration or dissemination of the contents of this 
> email is strictly prohibited. In no event will PQF Group Services 
> (Pty) Ltd or the sender be liable in any manner whatsoever to any 
> person for any loss or any direct, indirect, special or consequential 
> damages arising from use of this email or any linked website, 
> including, without limitation, from any lost profits, business 
> interruption, loss of programs or other data that may be stored on any 
> information handling system or otherwise from any assurance that this 
> email is virus free even if PQF Group Services (Pty) Ltd is expressly 
> advised of the possibility of such damages.
>
>
> _______________________________________________
> rudder-users mailing list
> FAQ: https://faq.rudder.io/
> Bug Tracker: https://issues.rudder.io/
> rudder-users at lists.rudder-project.org
> https://www.rudder-project.org/mailman/listinfo/rudder-users


-- 


------------------------------------------------------------------------
*François ARMAND*
/Co-founder & CTO/
Normation <http://www.normation.com>
------------------------------------------------------------------------
*87 rue de Turbigo, 75003 Paris, France*
Telephone: 	+33 (0)1 83 62 99 23
Mobile: 	+33 (0)6 63 37 60 55
------------------------------------------------------------------------

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://www.rudder-project.org/pipermail/rudder-users/attachments/20181128/c603b96d/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image006.jpg
Type: image/jpeg
Size: 6918 bytes
Desc: not available
URL: <http://www.rudder-project.org/pipermail/rudder-users/attachments/20181128/c603b96d/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image007.png
Type: image/png
Size: 724 bytes
Desc: not available
URL: <http://www.rudder-project.org/pipermail/rudder-users/attachments/20181128/c603b96d/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image008.png
Type: image/png
Size: 509 bytes
Desc: not available
URL: <http://www.rudder-project.org/pipermail/rudder-users/attachments/20181128/c603b96d/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image009.png
Type: image/png
Size: 643 bytes
Desc: not available
URL: <http://www.rudder-project.org/pipermail/rudder-users/attachments/20181128/c603b96d/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image010.jpg
Type: image/jpeg
Size: 6471 bytes
Desc: not available
URL: <http://www.rudder-project.org/pipermail/rudder-users/attachments/20181128/c603b96d/attachment-0003.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: logo-square.gif
Type: image/gif
Size: 1036 bytes
Desc: not available
URL: <http://www.rudder-project.org/pipermail/rudder-users/attachments/20181128/c603b96d/attachment-0001.gif>