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<p class="MsoNormal"><span style="color:windowtext">Hi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">It seems it might have been me.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">I followed the steps to move config via git between environments.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">I did an Init again, overriding rules and that worked.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:windowtext;mso-fareast-language:EN-ZA">From:</span></b><span lang="EN-US" style="color:windowtext;mso-fareast-language:EN-ZA"> Francois Armand <francois.armand@normation.com>
<br>
<b>Sent:</b> Wednesday, 28 November 2018 4:04 PM<br>
<b>To:</b> Waldo Delport <waldod@pqfgroup.co.za>; rudder-users@lists.rudder-project.org<br>
<b>Subject:</b> Re: [rudder-users] Policy Error<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hello, <br>
<br>
This error is quite strange. It means that something goes badly with the internal git and/or LDAP base, and that Rudder is not able the find back the commitid where he should look for resources information when generating policies.
<br>
<br>
Did you do something unusual with git and / or LDAP server?<br>
<br>
What you can try:<br>
<br>
- 1/ if not already done, in the generation zone where you have the error, click on "regenerate all policies"<br>
- 2/ if that does not work, please got to "setting -> general", and toward the bottom click on "Reload techniques"<br>
<br>
If that does not help, we will look more carefully to understand what was the cause of the problem.
<br>
<br>
Cheers, <br>
<br>
On 28/11/2018 14:36, Waldo Delport wrote:<span style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
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<p class="MsoNormal">Hi<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I am getting the following error on our server:<o:p></o:p></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:7.5pt;margin-right:0cm;margin-bottom:7.5pt;margin-left:0cm;text-align:center;background:white">
<span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:EN-ZA">Policy update process was stopped due to an error:</span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Cambria Math",serif">⇨</span><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;mso-fareast-language:EN-ZA"> Policy update error for process
'60' at 2018-11-28 13:35:21 <br>
</span><span style="font-size:10.5pt;font-family:"Cambria Math",serif">⇨</span><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;mso-fareast-language:EN-ZA"> Cannot write configuration node
<br>
</span><span style="font-size:10.5pt;font-family:"Cambria Math",serif">⇨</span><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;mso-fareast-language:EN-ZA"> Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">/var/log/rudder/core/rudder-webapp.log<o:p></o:p></p>
<p class="MsoNormal">Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] Error when updating policy, reason was: Cannot write configuration node <- Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60<o:p></o:p></p>
<p class="MsoNormal">Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] Root exception was: Missing tree 13489b8b3bf1d1e678777d5ca3507f3630727a60<o:p></o:p></p>
<p class="MsoNormal">Nov 28 13:35:21 astrocyte-rudder-qa rudder[policy.generation]: [ERROR] Policy update error for process '60' at 2018-11-28 13:35:21: Cannot write configuration node<o:p></o:p></p>
<p class="MsoNormal">Nov 28 13:36:14 astrocyte-rudder-qa rudder[explain_compliance.0f21ac31-2de0-4b04-95c3-1342e2f284e8]: [WARN] Node '0f21ac31-2de0-4b04-95c3-1342e2f284e8' sent reports for run at 'NoExpectedReport(2018-11-28T13:36:09.000Z,None)' (with no
configuration ID). No expected configuration matches these reports.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Can someone please help with this. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:20.0pt;color:#323E4F">Waldo Delport</span></b><o:p></o:p></p>
</td>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#4E9C73">Group HOD: Development</span></b><o:p></o:p></p>
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Description
generated with high confidence"><o:p></o:p></p>
</td>
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<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="color:#323E4F">+27 (0)12 111 7000
</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="color:#323E4F">+27 (0)82 567 7220</span><o:p></o:p></p>
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Description
generated with high confidence"><o:p></o:p></p>
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<p class="MsoNormal" style="text-align:justify"><span style="color:#323E4F"><a href="mailto:waldod@pqfgroup.co.za">waldod@pqfgroup.co.za</a></span><o:p></o:p></p>
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<br>
<o:p></o:p></span></p>
<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>rudder-users mailing list<o:p></o:p></pre>
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ARMAND</span></b></span><span style="mso-fareast-language:EN-ZA"><br>
</span><span class="sig1"><i><span style="font-size:12.0pt;mso-fareast-language:EN-ZA">Co-founder & CTO</span></i></span><span style="mso-fareast-language:EN-ZA"><br>
</span><span class="sig1"><span style="font-size:12.0pt;mso-fareast-language:EN-ZA"><a href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.normation.com&data=02%7C01%7C%7Cbb1e6fd59be44c16f84708d6553a4c2e%7C1a299edd93fc4ba89e575a9a07e1e978%7C0%7C1%7C636790106273369379&sdata=oKQJ5%2BSIQUOzyg19VZTZw2fHgfvOJzJkNoeB2zXbxAI%3D&reserved=0"><span style="color:#1782E6;text-decoration:none">Normation</span></a></span></span><span style="mso-fareast-language:EN-ZA">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span class="sigsmall1"><b><span style="font-size:10.0pt;mso-fareast-language:EN-ZA">87 rue de Turbigo, 75003 Paris, France</span></b></span><span style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="sigsmall1"><span style="font-size:10.0pt;mso-fareast-language:EN-ZA">Telephone:</span></span><span style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="sigsmall1"><span style="font-size:10.0pt;mso-fareast-language:EN-ZA">+33 (0)1 83 62 99 23</span></span><span style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
</td>
</tr>
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<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><span class="sigsmall1"><span style="font-size:10.0pt;mso-fareast-language:EN-ZA">Mobile:</span></span><span style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><span class="sigsmall1"><span style="font-size:10.0pt;mso-fareast-language:EN-ZA">+33 (0)6 63 37 60 55</span></span><span style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
</td>
</tr>
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<hr size="2" width="100%" align="center">
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<p class="MsoNormal"><span style="color:windowtext;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
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