[rudder-users] rudder-agent 4.3.6 fresh install Debian problems

[Francois Armand]

Wow, thanks for the investigation! It would have been quite hard for me 
to find that *that* part is the culprit.

Would you mind opening a ticket in issues.rudder.io so that 1/ we don't 
loose these information and priorize the correction, and 2/ let other 
people know about the workaround?

I'm extremelly sorry for that problem.

Thanks again!


On 26/11/2018 13:05, Oliver Brandmüller wrote:
> Hello,
>
> the behaviour seems to be correct if I install rudder-agent from the running system and not inside Debian installer. This is a workaround for my current case, however it would be great if installation from d-i would be working as it did before.
>
> Oliver Brandmüller
> ITK-Betrieb (I.SVT(4))
>
> DB Station&Service AG
> Washingtonplatz 2, 10557 Berlin
> Tel. +49 30 29765071, intern 99965071
> Mobil: +49 1523 7523442
> _________________________________________________________
>
> --- Bitte denken Sie an die Umwelt, bevor Sie diese E-Mail ausdrucken. ---
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> -----Ursprüngliche Nachricht-----
> Von: rudder-users <rudder-users-bounces at lists.rudder-project.org> Im Auftrag von Oliver Brandmüller
> Gesendet: Montag, 26. November 2018 11:09
> An: Francois Armand <francois.armand at normation.com>; rudder-users at lists.rudder-project.org
> Betreff: Re: [rudder-users] rudder-agent 4.3.6 fresh install Debian problems
>
> Hello,
>
>> I tried to reproduce without success on Debian 9.5 with Rudder 4.3.6.
>> What is your exact version Debian version ( cat /etc/debian_version or
>> whatever rudder sees ;)
> I'm running a fresh install of Debian 9.6
>
>> Given what you observe, it could be linked to systemd... I will ask around, perhaps Alexis would have an idea.
>> In the meantime, is there anything special in:
>> - systemctl status rudder-agent.service?
> Unfortunaltely I cannot cut&paste since the machine in question is in a protected network. I'll give the keypoints:
>
> Service is loaded, /lib/system/system/rudder-agent.service; disabled; vendor preset: enabled)
> Active: active (exited)
> Process: ... ExecStart=/bin/true (..status=0/SUCCESS)
>
>> - /var/log/rudder/agent-check/check.log ?
> (repeating)
> WARNING: No disable file detected and no agent executor process either. Restarting agent service...ok: stop service rudder-agent succeeded
> ok: start service rudder-agent succeeded  Done
>
>> - /var/log/rudder/install/rudder-agent.log ?
> (file too long to type everything here)
>
> Beginning (the service problems may be due to the fact, that installation of the agent is done during Debian installer run - this used to work before and is a key functionality for me for unattended deployments)
>
> ...pre installation script
> ...post installation script
> slibclean: not found
> CFEngine binaries copied to workdir
> Making a key pair for CFEngine, please wait, this could take a minute
> setfacl: not found
> INFO: creating a new UUID [...]
> WARNING: No disable file detected and no agent executor process either. Restarting agent service...rudder-agent: unrecognized service
> error: stop service rudder-agent failed
> rudder-agent: unrecognized service
> error: start service rudder-agent failed  Done [lines about missing policy_server.dat - expected here, as the file is set up at a later stage]
>
> Last line in file is:
> ok: Rudder agent check ran without errors
>
>> - journalctl -u rudder-agent ?
> (every five minutes)
> Stopped Rudder agent umbrella service.
> Starting Rudder agent umbrella service...
> Started Rudder agent umbrella service.
>
>
>
> My next tests are to install rudder-agent from a running system instead of during Debian installer and to try the 5.0 agent version.
>
> Thank you,
>
> --
> Oliver Brandmüller
> ITK-Betrieb (I.SVT(4))
>
> DB Station&Service AG
> Washingtonplatz 2, 10557 Berlin
> Tel. +49 30 29765071, intern 99965071
> Mobil: +49 1523 7523442
> _________________________________________________________
>
> --- Bitte denken Sie an die Umwelt, bevor Sie diese E-Mail ausdrucken. ---
>
> Sitz der Gesellschaft: Berlin
> Registergericht: Berlin-Charlottenburg, HRB 87 691
> USt-IdNr.: DE 199861749
> Vorstand: Bernd Koch (Vorsitzender), Ute Möbus, Rolf Reh, Andreas Springer Vorsitzender des Aufsichtsrates: Martin Seiler
>
> Nähere Informationen zur Datenverarbeitung im DB-Konzern finden Sie hier: https://www.deutschebahn.com/de/konzern/datenschutz
>
>
> _______________________________________________
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-- 


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*François ARMAND*
/Co-founder & CTO/
Normation <http://www.normation.com>
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Telephone: 	+33 (0)1 83 62 99 23
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