[rudder-users] nodes don't receive updates

[Olivier Desport]

Le 06/05/2014 10:56, Vincent Membré a écrit :
> Hello Olivier,
>
> answers in line with you comment
>
>
> Le 06/05/2014 09:10, Olivier Desport a écrit :
>> rudder-agent : 2.10.0
>> rudder-server : 2.9.3
>>
>
> That should work fine, but still a good information to know that :)
>>
>>
>> Le 06/05/2014 09:06, Olivier Desport a écrit :
>>> Hi,
>>>
>>> Yesterday, I realized that two nodes don't receive updates from 
>>> rudder server. I decided to delete one of this node on the server 
>>> web interface and to uninstall and re-install rudder-agent.
>
> You don't need to uninstall an reinstall rudder-agent, The fresh 
> installed agent would have the same issues. However good idea to 
> delete the "old" node in the web interface, since the new one would 
> have been a different node to Rudder.
>
>>> When I launch the command
>>>
>>> /var/rudder/cfengine-community/bin/cf-agent -KI
>>>
>>>
>>> The node doesn't appear in the web interface and some error appear :
>>>
>>> 2014-05-06T08:58:14+0200    error: Transformer 
>>> '/var/rudder/inventories/srv-2-2014-05-06-08-47-59.ocs' => 
>>> '/usr/bin/curl -f -s --proxy '' --user rudder:rudder -T 
>>> /var/rudder/inventories/srv-2-2014-05-06-08-47-59.ocs 
>>> http://172.16.0.10/inventories/' returned error
>>> 2014-05-06T08:58:14+0200   notice: R: 
>>> @@Inventory@@result_error@@inventory-all@@inventory-all@@00@@inventory@@None@@2014-05-06 
>>> 08:58:04+02:00##c0b864da-b1ba-44cc-a83f-0be16176bc0d@#Could not send 
>>> the inventory
>>> 2014-05-06T08:58:14+0200     info: /doInventory/methods/'any': 
>>> Method "sendInventory" failed in some repairs or aborted
>>>
>>> -- 
>
> My guess is that you can't access Rudder server on that ip. Maybe a 
> firewall blocking the sending of inventory
>
> * Can you ping 172.16.0.10 from your node?
Yes. Client and server are in the same subnet. No problem for other 
nodes in the same subnet.

> * Can you paste the result of the following command:
>
>       /usr/bin/curl -f -s --proxy '' --user rudder:rudder -T
>     /var/rudder/inventories/srv-2-2014-05-06-08-47-59.ocs
>     http://172.16.0.10/inventories/
>
No result (no error too) for this command.

>
> On the other node that can't update can you run
>
>     /var/rudder/cfengine-community/bin/cf-agent -KID force_inventory
>
> to see if it can't send inventory too ?

2014-05-06T11:28:40+0200     info: 
/doInventory/methods/'any'/sendInventory/files/'${g#rudder_inventories}': Finished 
command related to promiser '/var/rudder/inventories' -- an error 
occurred, returned 22
2014-05-06T11:28:40+0200     info: Automatically promoting context scope 
for 'cant_send_inventory' to namespace visibility, due to persistence
2014-05-06T11:28:40+0200    error: Transformer 
'/var/rudder/inventories/srv-1-2014-02-04-14-22-43.ocs' => 
'/usr/bin/curl -f -s --proxy '' --user rudder:rudder -T 
/var/rudder/inventories/srv-1-2014-02-04-14-22-43.ocs 
http://172.31.16.10/inventory-updates/' returned error
2014-05-06T11:28:40+0200   notice: R: 
@@Inventory@@result_error@@inventory-all@@inventory-all@@169@@inventory@@None@@2014-05-06 
11:28:28+02:00##a667c4af-de72-450e-9bac-2b6483b7cd7a@#Could not send the 
inventory
2014-05-06T11:28:40+0200     info: /doInventory/methods/'any': Method 
"sendInventory" failed in some repairs or aborted

>>>
>>>
>>>
>>>
>>>
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>>> rudder-users mailing list
>>> rudder-users at lists.rudder-project.org
>>> http://www.rudder-project.org/mailman/listinfo/rudder-users
>>
>>
>>
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>
> Regards,
>
> -- 
> ------------------------------------------------------------------------
> *Vincent Membré*
> /Ingénieur R&D/
> Normation <http://www.normation.com>
> ------------------------------------------------------------------------
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>
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