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Bug #3482

closed

All nodes reports No Answer

Added by Dennis Cabooter about 11 years ago. Updated about 11 years ago.

Status:
Rejected
Priority:
1
Assignee:
-
Category:
-
Target version:
Severity:
UX impact:
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Effort required:
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Description

All nodes reports say "No Answer". I think this is after upgrading Rudder to 2.5.1release. I'm not sure if this is the cause since I also migrated the server to a new host.

Some hosts are accepted in Rudder and then they are "forgotten" again. In the logs on that nodes I see "rudder-agent could not get an updated configuration from the policy server". But they are just accepted a few minutes before.

In other words; my whole Rudder Server installation is broken and I have no idea what to do. In the webapp logs I see a lot of "ERROR non-compliant-reports" messages.

Actions #1

Updated by Dennis Cabooter about 11 years ago

I forgot to mention that, in the web interface, I see logs in Node Management > Node Details > Technical Logs, while all reports are in "No Answer" state.

Actions #2

Updated by Dennis Cabooter about 11 years ago

Something is wrong with the keys as well:

Apr 17 15:16:19 rudderclient01 cf-serverd13349: Accepting connection from "1.2.3.4"
Apr 17 15:16:19 rudderclient01 cf-serverd13349: No public/private key pair exists, create one with cf-key
Apr 17 15:16:19 rudderclient01 cf-serverd13349: REFUSAL of request from connecting host: (SAUTH y 256 37 c)
Apr 17 15:16:00 rudderclient02 rudder901: BAD: Unspecified server refusal (see verbose server output)
Apr 17 15:16:00 rudderclient02 rudder901: !! Authentication dialogue with rudder.wintershall.nl failed

Actions #3

Updated by Nicolas CHARLES about 11 years ago

Ha. I'm afraid you've been hit by this bug http://www.rudder-project.org/redmine/issues/3462
Did you upgrade from 2.4 to 2.5.1 ?
If so, you have invalid data in your ldap directory, and the promises generated are invalid
Upgrading to 2.5.2 (which will be released soon) will solve this issue

If you didn't upgrade from 2.4.x to 2.5.1, we'll need more information to debug

Actions #4

Updated by Dennis Cabooter about 11 years ago

Something is wrong with the keys as well:

Apr 17 15:16:19 rudderclient01 cf-serverd[13349]: Accepting connection from "1.2.3.4" 
Apr 17 15:16:19 rudderclient01 cf-serverd[13349]: No public/private key pair exists, create one with cf-key
Apr 17 15:16:19 rudderclient01 cf-serverd[13349]: REFUSAL of request from connecting host: (SAUTH y 256 37 c)
Apr 17 15:16:00 rudderclient02 rudder[901]: BAD: Unspecified server refusal (see verbose server output)
Apr 17 15:16:00 rudderclient02 rudder[901]: !! Authentication dialogue with rudder.wintershall.nl failed
Actions #5

Updated by Nicolas CHARLES about 11 years ago

Dennis, maybe you could join us on IRC #rudder on freenode so that we can help you debug this problem ?

Actions #6

Updated by Dennis Cabooter about 11 years ago

Thanks for your help. Upgrading to Rudder 2.5.2-release fixes the "no answer" problem totally. \0/

Actions #7

Updated by Nicolas CHARLES about 11 years ago

  • Status changed from New to Rejected

It was a problem du to the upgrade. Upgrading to latest version solved it, so I'm rejecting this bug
Thank you Dennis !

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