Nodes not sending compliance reports
I recently installed and configured rudder-agent on some machines and 5 of them strictly refuse to send compliance reports. They're the exact same machines than the others, with the same specs and configuration.
Commands rudder-agent check outputs nothing wrong. Hostnames are correctly configured in /etc/hosts file. I'm running out of ideas. I tried augmenting the agent run scheduled thinking these machines were slower than the other but nothing change. Whatever I try, these machines won't send compliance reports and therefore won't apply Rules.
Server and nodes are all running CentOS 7 and version 4.2.4.
Thnaks for your help
#3 Updated by Nicolas CHARLES 4 months ago
Hi Rémi,If rudder agent update and rudder agent run don't output any issue, then it might be a syslog issue, or network related to syslog
To troubleshoot this issue, can you check if
- Is syslog running on the offending node ? Does restarting syslog on one of them, then running rudder agent run solves the issue ?
- Do you have port 514 UDP open between the nodes and the server ?
- If you go to Technical Logs, on the node detail, do you have any reports for these nodes ?