Support

Looking for some help, have a question, or just want to chat about Rudder? There are several ways to get in touch.

Forums / Lists

Useful for more complex questions or general discussion that doesn't require real-time interactivity: mailing lists or ServerFault Q&A.

Chat / IRC

An IRC channel for discussing Rudder is available (#rudder on Freenode ). Ideal for instant, online help (but please be patient, folks on the channel have jobs and sleep too!)

Commercial Support

Normation offers professional support to assist you in your configuration management project, providing various levels of enterprise support, that can include SLAs, incident management, user support, etc...