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User story #4783

closed

Error message should contain more information (trying to rudderify meta technique)

Added by Nicolas CHARLES almost 10 years ago. Updated almost 2 years ago.

Status:
Resolved
Priority:
N/A
Assignee:
-
Category:
Web - Technique editor
UX impact:
Suggestion strength:
User visibility:
Effort required:
Name check:
Fix check:
Regression:

Description

While trying to rudderify a technique, I stumbled upon the following error:

ERROR: Exception triggered, Unable to parse file /usr/share/ncf/tree/50_techniques/ntp/ntp.cf
[Errno 2] No such file or directory

The file /usr/share/ncf/tree/50_techniques/ntp/ntp.cf was there, so I didn't understood first the cause.

Upon searching in details, I realized that it was because the cfengine binaries were not in the PATH, so non reachable.
Adding them in the path solved the issue, but it's clearly not easy to know

Actions #1

Updated by Alexis Mousset over 7 years ago

  • Category set to Technique editor - API
Actions #2

Updated by Benoît PECCATTE about 7 years ago

  • Tracker changed from Bug to User story
  • Subject changed from Unhelpful error message when trying to rudderify meta technique to Error message should contain more information (trying to rudderify meta technique)
Actions #3

Updated by Vincent MEMBRÉ over 6 years ago

  • Target version changed from 0.x to 3.1.25
Actions #4

Updated by Benoît PECCATTE over 6 years ago

  • Target version changed from 3.1.25 to 4.1.9
Actions #5

Updated by Vincent MEMBRÉ over 6 years ago

  • Target version changed from 4.1.9 to 4.1.10
Actions #6

Updated by Benoît PECCATTE about 6 years ago

  • Target version changed from 4.1.10 to Ideas (not version specific)
Actions #7

Updated by François ARMAND almost 4 years ago

  • Status changed from New to Resolved

This ticket is not sufficiently specific to be actionnable / closable. We did get better with error message, though, so I'm closing it.

Actions #8

Updated by Alexis Mousset almost 2 years ago

  • Project changed from 41 to Rudder
  • Category changed from Technique editor - API to Web - Technique editor
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