<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=iso-8859-1"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:black;
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:36.0pt;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:black;
mso-fareast-language:EN-US;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman",serif;
color:black;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:70.85pt 70.85pt 70.85pt 70.85pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:112019891;
mso-list-template-ids:367961460;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1
{mso-list-id:564683902;
mso-list-template-ids:3714602;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2
{mso-list-id:1115296003;
mso-list-template-ids:-983681168;}
@list l2:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level4
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level5
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level7
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level8
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3
{mso-list-id:1553930237;
mso-list-type:hybrid;
mso-list-template-ids:-2059911652 -918540370 135004163 135004165 135004161 135004163 135004165 135004161 135004163 135004165;}
@list l3:level1
{mso-level-start-at:0;
mso-level-number-format:bullet;
mso-level-text:\F0E8;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;
mso-fareast-font-family:Calibri;
mso-bidi-font-family:"Times New Roman";}
@list l3:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l3:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
@list l3:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Symbol;}
@list l3:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l3:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
@list l3:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Symbol;}
@list l3:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l3:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
@list l4
{mso-list-id:1774861759;
mso-list-template-ids:-174802354;}
@list l4:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l4:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l4:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level4
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level5
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level7
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level8
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=FR-BE link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hello, sorry for being late, i was on hollidays </span><span style='font-family:Wingdings;color:#1F497D'>J</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>On the failing node, can you run<o:p></o:p></span></li></ul><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>rudder agent inventory :<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>rudder agent inventory<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Rudder agent 4.2.7-jessie0 (CFEngine Core 3.10.4)<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Node uuid: 87407dab-2bbb-4741-8b3e-434ed8c08aa0<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Start execution with config [20180614-130034-6de86a82]<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>M| State Technique Component Key Message<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>E| compliant Inventory inventory The inventory has been successfully sent<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>## Summary #####################################################################<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Not all components were displayed because we are not in full compliance mode. Please run with -g to force full compliance mode.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'> => 1 components in Enforce mode<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'> -> 1 compliant<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>execution time: 6.05s<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>################################################################################<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>then, on the server Rudder, run:<o:p></o:p></span></li></ul><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>rudder agent inventory && rudder agent run<br>to be sure that the Rudder server inventory is there and up to date.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Server:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>## Summary #####################################################################<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Not all components were displayed because we are not in full compliance mode. Please run with -g to force full compliance mode.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> => 105 components in Enforce mode<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> -> 98 compliant<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> -> 2 repaired<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> -> 5 not-applicable<o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D'>Execution time: </span></b><b><span style='color:red'>575.47s</span></b><b><span style='color:#1F497D'><o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'>################################################################################<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:18.0pt;color:#1F497D'>Execution time is awfull !!!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>trigger a full policies generation, by clicking on "Status" in the menu bar of Rudder, then "Regenerate all policies"<o:p></o:p></span></li></ul><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l3 level1 lfo5'><![if !supportLists]><span style='font-family:Wingdings;color:#1F497D'><span style='mso-list:Ignore'>è<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>ok, it was fast as usual<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo4'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>then, on the node, once the policy generation is finished, run<o:p></o:p></span></li></ul><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>rudder agent run –u<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>udder agent run -u<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Rudder agent 4.2.7-jessie0 (CFEngine Core 3.10.4)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Node uuid: 87407dab-2bbb-4741-8b3e-434ed8c08aa0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'> <b>error: No suitable server found<o:p></o:p></b></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'> error: No suitable server found<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'> error: No suitable server found<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'> error: No suitable server found<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>R: *********************************************************************************<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>* rudder-agent could not get an updated configuration from the policy server. *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>* This can be caused by: *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>* * a networking issue *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>* * an unavailable server *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>* * if the node's IP in not if the allowed networks of its policy server. *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>* Any existing configuration policy will continue to be applied without change. *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>*********************************************************************************<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>ok: Rudder agent promises were updated.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Start execution with config [20180614-130034-6de86a82]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>M| State Technique Component Key Message<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>E| error Common Update Cannot update tools (update flag file)<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>E| error Common Update Cannot update common configuration library (update flag file)<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>E| error Common Update Cannot update configuration policy<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>E| compliant Common ncf Initialization Configuration library initialization was correct<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>….<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>Does the file /var/rudder/share/02dfe0b6-fee5-491a-96bb-95ecf27b07bb/rules/cfengine-community/rudder_promises_generated exist on the server ? -> <b>YES</b><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>If it doesn't work, we'll have to investigate further: did you have any error during the upgrade ? Do you have any "ERROR" in you /var/log/rudder/webapp folder, post-upgrade ? -> NO<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><br></span><span style='color:#1F497D'>Server is now with 4.3.3 version but no change.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>On the client, i’ve upgraded from version 4.2.7 to 4.3.3, and tested a rudder agent reinit but it’s the same :<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>rudder agent update<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> error: No suitable server found<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> error: No suitable server found<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Any idea ?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Tristan.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=FR style='color:windowtext;mso-fareast-language:FR-BE'>De :</span></b><span lang=FR style='color:windowtext;mso-fareast-language:FR-BE'> Nicolas Charles <nicolas.charles@normation.com> <br><b>Envoyé :</b> mercredi 18 juillet 2018 10:03<br><b>À :</b> GALLET Tristan <tristan.gallet@forem.be>; rudder-users@lists.rudder-project.org<br><b>Objet :</b> Re: [rudder-users] Migration from Rudder 4.2 to 4.3<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Le 13/07/2018 à 11:30, GALLET Tristan a écrit :<br><br><span style='font-size:12.0pt;mso-fareast-language:FR-BE'><o:p></o:p></span></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Hello everybody,<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>I’ve just migrated from Rudder 4.2 to 4.3.2. (not 4.3.3, Debian has not yet this version in the repository).<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Server and client are on Debian 8.11, all updates from today.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>After upgrade, clients can not update their policies :<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>From a client :<o:p></o:p></p><p class=MsoNormal><b>rudder agent update</b><o:p></o:p></p><p class=MsoNormal><b>R: *********************************************************************************</b><o:p></o:p></p><p class=MsoNormal><b>* rudder-agent could not get an updated configuration from the policy server. *</b><o:p></o:p></p><p class=MsoNormal><b>* This can be caused by: *</b><o:p></o:p></p><p class=MsoNormal><b>* * an agent key that has been changed *</b><o:p></o:p></p><p class=MsoNormal><b>* * if this node is not accepted or deleted node on the Rudder root server *</b><o:p></o:p></p><p class=MsoNormal><b>* * if this node has changed policy server without sending a new inventory *</b><o:p></o:p></p><p class=MsoNormal><b>* Any existing configuration policy will continue to be applied without change. *</b><o:p></o:p></p><p class=MsoNormal><b>*********************************************************************************</b><o:p></o:p></p><p class=MsoNormal><b>ok: Rudder agent promises were updated.</b><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>From the serveur :<o:p></o:p></p><p class=MsoNormal>rudder server debug 10.X.X.X<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Logs from server :<o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Setting IDENTITY: USERNAME=root</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received public key compares equal to the one we have stored</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> MD5=70b5b4d90fa8c1176cd2c1a00deb9884: Client is TRUSTED, public key MATCHES stored one.</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received: STAT /var/rudder/share/02dfe0b6-fee5-491a-96bb-95ecf27b07bb/rules/cfengine-community/rudder_promises_generated</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Translated to: STAT /var/rudder/share/02dfe0b6-fee5-491a-96bb-95ecf27b07bb/rules/cfengine-community/rudder_promises_generated</b><o:p></o:p></p><p class=MsoNormal><b>rudder info: 10.X.X.X> access denied to STAT: /var/rudder/share/02dfe0b6-fee5-491a-96bb-95ecf27b07bb/rules/cfengine-community/rudder_promises_generated</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> REFUSAL to user='root' of request: SYNCH 1531473776 STAT /var/rudder/share/02dfe0b6-fee5-491a-96bb-95ecf27b07bb/rules/cfengine-community/rudder_promises_generated</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received: STAT /usr/share/ncf/tree/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Translated to: STAT /usr/share/ncf/tree/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received: MD5 /usr/share/ncf/tree/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Translated to: MD5 /usr/share/ncf/tree/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received: STAT /var/rudder/configuration-repository/ncf/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Translated to: STAT /var/rudder/configuration-repository/ncf/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received: MD5 /var/rudder/configuration-repository/ncf/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Translated to: MD5 /var/rudder/configuration-repository/ncf/ncf_hash_file</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received: STAT /var/rudder/tools/rudder_tools_updated</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Translated to: STAT /var/rudder/tools/rudder_tools_updated</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Received: MD5 /var/rudder/tools/rudder_tools_updated</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Translated to: MD5 /var/rudder/tools/rudder_tools_updated</b><o:p></o:p></p><p class=MsoNormal><b>rudder verbose: 10.X.X.X> Remote peer terminated TLS session (SSL_read)</b><o:p></o:p></p><p class=MsoNormal><b>rudder info: 10.X.X.X> Closing connection, terminating thread</b><o:p></o:p></p><p class=MsoNormal><b> </b><o:p></o:p></p><p class=MsoNormal>DNS is ok, server and client resolve each other.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Is there something to do after migration ?<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Regards<o:p></o:p></p><p class=MsoNormal><span lang=FR style='mso-fareast-language:FR'>Cordialement,</span><o:p></o:p></p><p class=MsoNormal><span lang=FR style='mso-fareast-language:FR'> </span><o:p></o:p></p><p class=MsoNormal><span lang=FR style='mso-fareast-language:FR'>Tristan</span><o:p></o:p></p></blockquote><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><br>Hi Tristan,<br><br>Thank you very much for the detailed explanation and debug logs, it is very useful. I'm sorry for the delay in the answer, the mail was caught in a moderation zone :/<br><br>Normally, there shouldn't be anything to do after an upgrade, so you are hitting a bug.<br>We've encountered a very rare bug where inventories or keys could be lost during an upgrade, due to cache issue - it may be related to that. Can you do the following:<o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>On the failing node, can you run<o:p></o:p></span></li></ul><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>rudder agent inventory<o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>then, on the server Rudder, run:<o:p></o:p></span></li></ul><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>rudder agent inventory && rudder agent run<br>to be sure that the Rudder server inventory is there and up to date.<o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>trigger a full policies generation, by clicking on "Status" in the menu bar of Rudder, then "Regenerate all policies"<o:p></o:p></span></li></ul><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'><o:p> </o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo4'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>then, on the node, once the policy generation is finished, run<o:p></o:p></span></li></ul><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:FR-BE'>rudder agent run -u<br><br>If it doesn't work, we'll have to investigate further: did you have any error during the upgrade ? Do you have any "ERROR" in you /var/log/rudder/webapp folder, post-upgrade ? <br>Does the file /var/rudder/share/02dfe0b6-fee5-491a-96bb-95ecf27b07bb/rules/cfengine-community/rudder_promises_generated exist on the server ?<br><br>Thank you,<br>Nicolas<br><br><o:p></o:p></span></p></div></body></html>