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Oh, I misunderstood something in your description (I skipped the
/opt/rudder and /var/rudder deletion part)<br>
Here, it seems the promises look for the "old" promises (because of
the old uuid); so you'll need to reset your promises to fetch the
new one.<br>
The procedure is described in the reference manual (
<a class="moz-txt-link-freetext" href="http://www.rudder-project.org/rudder-doc-2.6/rudder-doc.html#advancedusage">http://www.rudder-project.org/rudder-doc-2.6/rudder-doc.html#advancedusage</a>
) but I'll copy and paste it there for the sake of simplicity :<br>
rm -rf /var/rudder/cfengine-community/inputs/*<br>
cp -a /opt/rudder/share/initial-promises/*
/var/rudder/cfengine-community/inputs/<br>
/var/rudder/cfengine-community/bin/cf-agent -KI<br>
<br>
Also, what are the version of the agent and server you are using ?<br>
<br>
Regards,<br>
Nicolas<br>
<br>
On 12/07/2013 14:59, Nicolas Charles wrote:
<blockquote cite="mid:51DFFDBC.7090507@normation.com" type="cite">
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
I'm sorry to hear that it didn't solve your problem.<br>
So we'll need to do a bit more debugging, and look at the verbose
output of the server.<br>
<br>
On the Rudder server, kill the cf-serverd process, and then run
the following command :<br>
/var/rudder/cfengine-community/bin/cf-serverd -v --no-fork<br>
(this runs the server in verbose mode, and leave it in foreground)<br>
<br>
On the client side, run an update by running the following command<br>
/var/rudder/cfengine-community/bin/cf-agent -Kb update<br>
<br>
On the server side, it should trigger a lot of message.<br>
Could you copy it and sent it ? (if you think there are
confidential info in it, you can send it to me personnaly)<br>
<br>
Thank you !<br>
Nicolas<br>
<br>
On 12/07/2013 14:31, Prestasit01 wrote:
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<p class="MsoNormal"><span style="color:#1F497D">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The issue is
still here. (Now time is the same on both server).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Is it
possible to clean the refused node list ?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">BR<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:FR">De :</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:FR">
<a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:rudder-users-bounces@lists.rudder-project.org">rudder-users-bounces@lists.rudder-project.org</a>
[<a moz-do-not-send="true"
class="moz-txt-link-freetext"
href="mailto:rudder-users-bounces@lists.rudder-project.org">mailto:rudder-users-bounces@lists.rudder-project.org</a>]
<b>De la part de</b> Prestasit01<br>
<b>Envoyé :</b> vendredi 12 juillet 2013 12:36<br>
<b>À :</b> Nicolas Charles; <a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:rudder-users@lists.rudder-project.org">rudder-users@lists.rudder-project.org</a><br>
<b>Objet :</b> Re: [rudder-users] REFUSAL of request /
rules status in no answer<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext">Hi Nicolas,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext">When i search </span><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR">405b59b6-7e54-4d22-9b1b-e6137d17497a
in the quick search interface, I find the Centos node
refused. <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR">The
following folder exist on the root server =>
/var/rudder/share/405b59b6-7e54-4d22-9b1b-e6137d17497a/rules/cfengine-community<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR"><br>
Root server & node can be ping by their hostname (in
both side)<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR">There
is 5 min of skew between this node and the root-server. I
will update the date and check if it’s work in one hour.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR">Thanks
for the support <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;color:windowtext;mso-fareast-language:FR">BR<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:FR">De :</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:FR">
<a moz-do-not-send="true"
href="mailto:rudder-users-bounces@lists.rudder-project.org">rudder-users-bounces@lists.rudder-project.org</a>
<a moz-do-not-send="true"
href="mailto:[mailto:rudder-users-bounces@lists.rudder-project.org]">[mailto:rudder-users-bounces@lists.rudder-project.org]</a>
<b>De la part de</b> Nicolas Charles<br>
<b>Envoyé :</b> vendredi 12 juillet 2013 12:18<br>
<b>À :</b> <a moz-do-not-send="true"
href="mailto:rudder-users@lists.rudder-project.org">rudder-users@lists.rudder-project.org</a><br>
<b>Objet :</b> Re: [rudder-users] REFUSAL of request /
rules status in no answer<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">On 12/07/2013 12:06, Prestasit01 wrote: <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hello,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I got one
issue with one node (CentOS release 5.5 +
rudder-agent-2.6.2.release-1.EL.5)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Flows between
node and server seems to be ok (telnet tested)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">The node is
well inventoried on the root-server but all rules are in
« no answer » status</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I got this
message in /var/log/messages (on the root server) :</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Jul 12
11:42:14 myrudderserver cf-serverd[19799]: REFUSAL of
request from connecting host: (SYNCH 1373622422 STAT
/var/rudder/share/405b59b6-7e54-4d22-9b1b-e6137d17497a/rules/cfengine-community/rudder_promises_generated)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">For
information, this node has been refused by me the first
time, the agent has been reinstalled and then i have
accepted the node on the root-server.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">( NB :
/opt/rudder & /var/rudder were destroyed before the
reinstall of the agent)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I hope you
will have the answer </span><span
style="font-family:Wingdings;color:#1F497D">J</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">C .JARDIN</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif";mso-fareast-language:FR"><br>
Hi Cédric,<br>
<br>
From the message on the agent, it seems it cannot get its
promise files from the server.<br>
Could you check that on the Rudder server the folder
/var/rudder/share/405b59b6-7e54-4d22-9b1b-e6137d17497a/rules/cfengine-community
exists ?<br>
<br>
Could you also check that in the web interface, if you
search for 405b59b6-7e54-4d22-9b1b-e6137d17497a in the web
interface, does it refers to you Centos machine ?<br>
<br>
Finally, there are also two typical issues that may cause
this :<br>
- Large clock skew between systems : are the time on both
the client and the server (roughly) the same ?<br>
- A DNS problem (that's the most comon issue). Can you,
from the server, ping the client by referencing it by its
hostname<br>
<br>
Does it help ?<br>
Nicolas<o:p></o:p></span></p>
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peut en prendre connaissance. Toute autre personne qui en
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<pre class="moz-signature" cols="72">--
Nicolas CHARLES</pre>
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<pre class="moz-signature" cols="72">--
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