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On 12/07/2013 12:06, Prestasit01 wrote:
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<p class="MsoNormal"><span style="color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I got one issue
with one node (CentOS release 5.5 +
rudder-agent-2.6.2.release-1.EL.5)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Flows between
node and server seems to be ok (telnet tested)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The node is
well inventoried on the root-server but all rules are in
« no answer » status<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I got this
message in /var/log/messages (on the root server) :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Jul 12 11:42:14
myrudderserver cf-serverd[19799]: REFUSAL of request from
connecting host: (SYNCH 1373622422 STAT
/var/rudder/share/405b59b6-7e54-4d22-9b1b-e6137d17497a/rules/cfengine-community/rudder_promises_generated)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">For
information, this node has been refused by me the first
time, the agent has been reinstalled and then i have
accepted the node on the root-server.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">( NB :
/opt/rudder & /var/rudder were destroyed before the
reinstall of the agent)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I hope you will
have the answer </span><span
style="font-family:Wingdings;color:#1F497D">J</span><span
style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">C .JARDIN</span><br>
</p>
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<br>
Hi Cédric,<br>
<br>
From the message on the agent, it seems it cannot get its promise
files from the server.<br>
Could you check that on the Rudder server the folder
/var/rudder/share/405b59b6-7e54-4d22-9b1b-e6137d17497a/rules/cfengine-community
exists ?<br>
<br>
Could you also check that in the web interface, if you search for
405b59b6-7e54-4d22-9b1b-e6137d17497a in the web interface, does it
refers to you Centos machine ?<br>
<br>
Finally, there are also two typical issues that may cause this :<br>
- Large clock skew between systems : are the time on both the client
and the server (roughly) the same ?<br>
- A DNS problem (that's the most comon issue). Can you, from the
server, ping the client by referencing it by its hostname<br>
<br>
Does it help ?<br>
Nicolas<br>
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