[rudder-users] No anwser

diogo at diogoleal.com diogo at diogoleal.com
Wed Jan 8 16:52:41 CET 2014


> Le 07/01/2014 10:44, diogo at diogoleal.com a écrit :

> > Hello,
> 

> Hello Diogo.

> > I set up a server with Rudder 2.6 (stable) and registered a node.
> 

> > I can read the inventory information, but the status of all rules are "No
> > answer".
> 

> > When I run the command below in node:
> 

> > /var/rudder/cfengine-community/bin/cf-agent -KI
> 

> > I get the following message:
> 

> > R:
> > @@Common@@log_info@@hasPolicyServer-root@@common-root@@00@@common@@StartRun@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#Start execution
> 
> > Can't stat
> > /var/rudder/share/dda3cba8-f6ca-4766-a3cb-09d61f53f6c5/rules/cfengine-community/rudder_promises_generated
> > in files.copyfrom promise
> 
> > R:
> > @@Common@@result_error@@hasPolicyServer-root@@common-root@@00@@Update@@None@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#Cannot update node's
> > policy or dependencies
> 
> > R:
> > @@Common@@result_success@@hasPolicyServer-root@@common-root@@00@@Security
> > parameters@@None@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#The internal
> > environment security is acceptable
> 
> > R: @@Common@@result_success@@&TRACKINGKEY&@@Process
> > checking@@None@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#There is an
> > acceptable
> > number of cf-execd processes (between 0 and 2) and cf-agent processes
> > (between 0 and 5)
> 
> > R: @@Common@@result_success@@hasPolicyServer-root@@common-root@@00@@CRON
> > Daemon@@None@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#The CRON daemon is
> > running
> 
> > R:
> > @@Common@@result_success@@hasPolicyServer-root@@common-root@@00@@Binaries
> > update@@None@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#The CFengine binaries
> > in /var/rudder/cfengine-community/bin are up to date
> 
> > -> Executing '/usr/bin/curl -s -f --proxy '' -o "/var/rudder/tmp/uuid.txt"
> > http://rudder.eng.infolink.com.br/uuid ' ... (no timeout)
> 
> > -> Completed execution of /usr/bin/curl -s -f --proxy '' -o
> > "/var/rudder/tmp/uuid.txt" http://rudder.eng.infolink.com.br/uuid R:
> > @@Inventory@@log_info@@inventory-all@@inventory-all@@00@@inventory@@None@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#An inventory was
> > already sent less than 8 hours ago
> 
> > R:
> > @@Inventory@@result_success@@inventory-all@@inventory-all@@00@@inventory@@None@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#Next inventory
> > scheduled between 00:00 and 06:00
> 
> > R:
> > @@Common@@log_info@@hasPolicyServer-root@@common-root@@00@@common@@EndRun@@2014-01-07
> > 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#End execution
> 

> It seems your node could not update its promises as this line explain
> R:
> @@Common@@result_error@@hasPolicyServer-root@@common-root@@00@@Update@@None@@2014-01-07
> 07:40:45-02:00##dda3cba8-f6ca-4766-a3cb-09d61f53f6c5@#Cannot update node's
> policy or dependencies
> That must be a DNS problem, can you check that both the server and node
> resolve each other IP and adapt /etc/hosts file?

> I just created a page on Rudder project website that summarize some leads to
> check if you have a not answering node:
> https://www.rudder-project.org/site/documentation/faq/some-reports-are-in-no-answer-for-a-node/

> Is this working for you after fixes on DNS ?
The problem was in DNS configuration . 

Thank you enough for your help. 

Best Regards, 

Diogo Leal [estranho] 
http://diogoleal.com 
talk: estranho at jabber-br.org 

> Best regards.

> --

> Vincent Membré
> Ingénieur R&D
> Normation

> 87 rue de Turbigo, 75003 Paris, France
> Telephone: 	+33 (0)1 84 16 06 00
> Mobile: 	+33 (0)6 10 14 76 78
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